I wanted to take this opportunity on behalf of my family to express our appreciation to you and your staff for your assistance in the sale of our home. The whole experience was handled professionally and with sensitivity. You were responsive to any questions we had and you facilitated a quick and clean sale. I would highly recommend your services to anyone looking to sell!
Jessica Ryerse was amazing. She went above and beyond for our process to sell and buy. Highly recommend.
We enjoyed working with Jessica & her team. This is our second/third time using them for our real estate needs. They were very professional, friendly and very efficient! Their communication was very simple and easy to understand each step of the way. We would recommend Jessica & her team for sure!!
Jessica, thanks for everything. You guys are awesome. Not many real estate agents will meet with clients on New Year’s Day. Look at that. It paid off. And at a very good price. Cheers.
Jessica was available on short notice and met my needs for visiting homes and presenting my offers on two different locations. She is young and keen and is learning and wants to learn. She certainly met my needs. She was open and honest.
Jessica, thank you so much for everything you have done for us. We made a big leap moving cities and getting new jobs, and you made us feel so welcome. You never made us feel like we were an inconvenience — and we know we had a tough situation. You were always there for us at anytime of the day – or night – and always quick to respond. You will never know how much that meant to us! Although the process of buying was stressful, we never once had to worry about our realtor!
Cindy I would like to take this opportunity to thank you for all your efforts in the selling of our condo at Craigleith. My sons and I couldn’t be more pleased that quite by chance we came in to the Royal Lepage office to enquire about putting our condo on the market after a rather disappointing encounter with another real estate company. We were introduced to you by the front desk receptionist and we felt very comfortable from our first meeting.
You were so professional and helpful. You made us feel so at ease with the whole prospect of listing our unit. You took your time to explain every aspect of the selling procedure. Cindy you definitely know the business of real estate and quite frankly your honesty and forth-right answers were a refreshing change to what we had faced in the months before. It was that direct friendly approach that you have that told us you were the person for the job. We were so happy that you gave us the confidence we needed to put our sale in your capable hands.
Throughout the process you kept us well informed of showings and perspective buyers. You are a credit to your profession and Royal Lepage is lucky to have you as an agent. I will absolutely pass along your name to any people that need your services and will be pleased to tell them what a fabulous job you did on our behalf.
Thank you for guiding us through the sale and I wish you much success in your career. It is people like you Cindy that give real estate companies a fantastic reputation. A company is only as good as its staff and you are great! Take care and keep on selling! Thank you so much, Regards….
Ian is an awesome agent. He took us to see so many places. Sometimes, he would say “this place wouldn’t be right for you even if we liked it” because he didn’t want to just do a deal. He is super honest all the time.
Thanks for your email and I have faxed you back the document with our signatures. I can’t believe we get to move into our new house in four weeks. What I thought was going to be a difficult sale, being a condo without a garage turned out to be a piece of cake sale thanks to you. Your advice on what to do to our home to appeal to buyers, not only saved us the staging expense but it worked. SOLD!
We always say how lucky we met you four years ago when we came up to Collingwood to buy our first condo for weekend recreational use. Look at us now four years later, living here permanently in the beautiful Georgian Triangle, with views of mountains, hiking trails galore and beaches and a beautiful home with a double garage. Couldn’t ask for anything more.
Thanks so much Cindy, you make buying and selling easy. You are a terrific combination of knowledge, a can do attitude and a lovely disposition.
Ian is great. He gets us the scoop on everything and always tries his hardest to do what’s right for us. He is a really nice guy too.
With the help of the ‘Extreme Team’ Ashleigh and I were able to find the home of our dreams. To our despair the home was a Power of Sale with a one month closing and no room for a Condition based on the sale of our current house. As a young couple with our first born on its way, it was a difficult decision to risk the financial consequences of carrying two homes, especially given the recent depression of the economy. Based on our faith in Cindy and Ian, we decided to proceed and purchased the new home. Cindy and Ian came through as our home sold in less than three weeks. Their ability to sell our house quickly and at fair market value was a huge relief. The process was seamless and easy. We wouldn’t be living in the house of our dreams without the ‘Extreme Team.
My husband and I have both spent many years working in the real estate industry and we have been extremely pleased with Ian Hawkins at Royal LePage. He is honest, professional and dedicated. He is also not one of those agents who will take on so many listings that he can no longer provide personal customer service to his clients. His market research is excellent.
Thanks Cindy for helping us achieve our dream of moving to Collingwood. We appreciated your effort and hard work in finding us the perfect location. Your knowledge of the town, the schools and the neighbourhoods was invaluable. And, you helped us negotiate a great price!
Regarding the issue of the skepticism, we had a high level of trust going into this process having had a personal recommendation from a realtor with whom we had had a very positive experience. We were rewarded with a very positive experience throughout the process and follow up with a very high level of courtesy, attention and professionalism. We really appreciated your laid back approach.
As you know when we started our search process we had something quite different from our final destination in mind. We thank you for guiding us in the right direction particularly with respect to location. I think this is probably a reflection of your experience in the field and your ability to “read” people, which is not necessarily related to experience. Again through the process, we were surprised at the “painlessness”, particularly given that we were out of town. You facilitated contact with some great support people and certainly went the extra mile for us before, during and after the sale.
No real challenges at all, only the unforunate delay related to our leak just prior to closing. This again was handled superbly and with minimum fuss. I think your experience really counted at that time, in that you offered us great advice and facilitated solutions.
Again Ian, Chris and I want to thank you for all you did for us. We love our place and have been up most weekends this winter including the Christmas break. We stayed away for March Break and loaned the place to friends with kids!! We had Dan do work for us, remodelling the kitchen/living room area. Again we were really impressed with Dan and thank your for putting us in touch with him. Very pleased with the product and the process. We plan to get Dan back in the fall to do some more and when we are ready to sell and buy again we will definitely be back to you.
We have dealt with Cindy on at least four occasions with real estate purchases and sales. We found her to be polite punctual and honest. She did not misrepresent any aspect of selling or buying property. When we told her our price range, type of property and general location, she didn’t waste our time trying to show us something beyond our financial interest nor a property that would not suit us. Cindy listened and responded accordingly. She was ‘on call’ any time we needed to speak with her, be it weekends, evenings, etc., and if she was unavailable she always provided someone capable of dealing with our needs. We would highly recommend Cindy in any capacity as her qualities are sorely lacking in many of her peers.
Our family recently engaged Ian to help us find a vacation condo in Collingwood. He was recommended to us by a friend in the area. We had very specific requests and a firm price limit. Ian listened carefully to our needs, and when the time came to look at properties he only showed us ones that fit our criteria. It made our choice very easy; we found the perfect condo on the first day! He was very knowledgeable on the ins and outs of condo life. He facilitated a quick sale, recommended an excellent lawyer and provided valuable contacts for other local services. I would recommend Ian to anyone interesting in acquiring a home in the Collingwood area!
Cindy helped us every step of the way through our search and always made herself available at our convenience which was often at odd times and on short notice. When we decided to make an offer she was on a well deserved vacation and Ian jumped in without missing a beat to advise and represent us through the negotiation. The team was a huge help right through to closing and I know they will be there for us the next time!
I want to thank you Cindy and your team for the hard and excellent work which finally resulted in this deal. Further, I thank you for reducing the commission to 4.5%. You mentioned to me that you may do so if you can sell the property to your own customer. It was a pleasure to work with you. I wish you all the best and good business in the future!
After looking for over a year and a half for our first home, my husband and I found the perfect one. This wouldn’t have been possible without the hard work and dedication of our agent, Cindy Ryerse. She didn’t mind the dozen or so phone calls a week, and endless open houses we dragged her to. When looking for your first home its nice to have someone who can guide you, answer all your questions and be a sounding board when trying to make the decisions whether to buy or walk away. Cindy Ryerse is that agent and we wouldn’t hesitate to use her services again.
Cindy is dedicated to helping meet the needs of her clients. She’s very knowledgeable of the real estate market in the Georgian Triangle and I would not hesitate to recommend her to anyone wishing to buy or sell real estate in our area.
Thank you for the opportunity to share our experience with your office. Susan I and have used the services of both Cindy and Ian on two occasions, the first to purchase a house for rental, the second to buy a house that we could downsize to and to sell our first home. Cindy and Ian worked with us on both occasions in a friendly, courteous and professional manner at all times while providing us with all of the necessary advice, documents, opinions, etc. that go with making the kinds of decisions needed to make these transactions work. We were both completely satisfied with the results and will call upon Cindy and Ian when the time comes in the future.
When we arrived in Canada almost 14 years ago with 2 small children, we gave ourselves 3 months to get work, a vehicle and settled in a home. My wonderful parents put us up for those 3 months and between our family and Cindy Ryerse we met those goals. Having been in the military neither of us had ever seriously looked into all the complications that came with buying a home. We truly had to trust that our realtor would look after everything. Cindy went above and beyond, she worked around our schedules, was at our beck and call, worked with the bank, and of course found exactly the home we were looking for…fenced back yard, close to schools and on a street filled with kids! While it was a stressful time for all of us, we were so excited to be moving into our new home and I’ll never forget walking in and finding the second set of keys tied to a lovely candlestick centerpiece. It was the icing on the cake! We have certainly learned over the years that Cindy and her team make it their trademark to go that extra mile and always add that little extra. When the third child came along our house was bursting at the seams, we knew who to call. Once again Cindy came through for us. We had an offer on our home but the home we were hoping for went to a much higher bidder, as we were driving away from viewing it we spotted a house that had just put the for sale sign up that day, we called Cindy and she turned around, rearranged her plans, scheduled a viewing for that night and had the offer in the next day. It’s not hard to understand why Cindy and her team have been so Successful, yes realtors are supposed to work for you, but it is so nice when someone works extra hard for you. We have experienced diligence, integrity and a wealth of knowledge with Cindy Ryerse.